The Fine Print
Privacy Policy | Effective Date: April 16, 2021
Privacy is important to Poppy Seed Health. The following describes the information we collect and the ways we use that information. By using www.poppyseedhealth.com (the “Website”) or our mobile application (the “App”) and engaging with our services (collectively, the “Services”), you are consenting to the collection, use, sharing, and storage of your personal information, as described below. This Privacy Policy supplements and is incorporated into our Terms of Service which, together with this Privacy Policy, govern your use of the Services. We have endeavored to make this Privacy Policy as clear as possible. If, however, you have any questions, comments or concerns about this Privacy Policy, please send us an email at info@poppyseedhealth.com.
The terms “Poppy Seed Health” or “us” or “we” or “our” refer to Poppy Seed Health, Inc., the owner of the Services. The terms “you” or “your” refer to the user or viewer of the Services.
Information We Collect
We collect information from those who visit and interact with our Services. This information may include the following:
· full name, age, address, and email address;
· location;
· general pregnancy/postpartum information;
· order and payment information (through Stripe); and
· comments, requests, and other information you may offer.
We may also collect other non-identifiable information related to your access to our Services, including, but not limited to, your IP address, Services visits, page response times, download errors, length of visits to certain pages, and page interaction information.
We collect the above information directly from you when you provide it to us, automatically as you navigate the Services, and from third-party service providers.
How We Use This Information
We use this information to facilitate the provision of your requested services by matching you with the appropriate personnel for your pregnancy and postpartum needs. We also use the above information to improve our Services and to send you email correspondence related to the products and services you obtain from us and about new products or services we think may be of interest to you. To change your preferences or to opt-out of receiving future emails, please follow the procedure included in our emails to you or contact us at info@poppyseedhealth.com. Please note that you cannot opt out of transactional messages that we send you.
Sharing Your Information
We do not ever sell your personal information for commercial purposes. We may share your information to facilitate the Services you obtain from us and to monitor or improve our Services. We may also share information with third parties in limited circumstances, such as complying with legal processes, cooperating with law enforcement, preventing fraud or imminent harm, ensuring the security of our network and services, when we believe your actions violate our Terms of Service, or in the event we are transferred or sold to another entity as a result of a corporate sale, merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
HIPAA Compliance
Some of the information you submit through the Services may be considered Protected Health Information (as defined by the Health Insurance Portability and Accountability Act of 1996 and its regulations (“HIPAA”)). We use, disclose, and protect this information in compliance with HIPAA and other state and federal laws or regulations (“Privacy Laws”). Ask us for more information on this. If the Privacy Laws conflict with this Privacy Policy, we follow the Privacy Laws.
Third Parties
Your information may be held by third parties or we may link to other sites or applications not affiliated, owned, or controlled by us. Further, we may use products and services of third parties, for which the disclosure of your information is necessary, to help us better provide our Services to you (such as Stripe for payments and Squarespace for email campaigns). We expressly disclaim any and all liability for the actions of third parties. The privacy practices of any third parties are outside the scope of this Privacy Policy and their use or disclosure of your information (including your personal information) will be governed by their own privacy practices or policies. We encourage you to review the privacy practices or policies of those third parties.
Your Rights
If you would like to access, modify, or delete your personal information, you may submit a request to info@poppyseedhealth.com. California residents may have additional personal information rights. For more information or to see if these rights apply to you, please contact us. We will promptly review all such requests in accordance with applicable laws.
Rights for Persons Covered by GDPR
If you are “data subject” for whom the processing of personal information is subject to REGULATION (EU) 2016/679 (GDPR) (“Covered Person”), the rights described in sections (A) through (G) apply to you.
A. Right of access, rectification, erasure and restriction of processing: you may obtain access to your personal information stored by us by contacting us. If we process or use your personal information, we shall endeavor to ensure, by implementing suitable measures, that your personal information is accurate and up to date for the purposes for which they were collected. If your personal information is inaccurate or incomplete, you may obtain the rectification of such personal information by contacting us. You may obtain the erasure or restriction of processing of your personal information in situations where no legitimate business purpose exists or the further storage is unnecessary under statutory storage obligations.
B. Right to data portability: you may receive the personal information about you that you have provided to us, in a structured, commonly used and machine-readable format or transmit this information to another controller. To exercise this right, contact us.
C. Right to object: you may object, on grounds relating to your particular situation, to the processing of your personal information. To exercise this right, you must contact us as provided herein. To the extent your personal information is processed for reasons other than direct marketing, you understand and agree that we have compelling legitimate reasons for information processing, such as providing access to our Services. You may use ad-blocking software to limit information capture and usage. You may also contact us with questions about this policy or to make a removal request. Making a request does not guarantee that the request will be honored.
D. Right to withdraw your consent: If you have given your consent to the collection or processing of your personal information, you may withdraw your consent without affecting the lawfulness of processing based on consent before its withdrawal by contacting us in writing.
E. We currently store your personal information in the United States, but your personal information may be transferred stored, or processed in a location outside of the United States.
F. If you make a request under sections (A) – (D), above, we have 30 days to respond to you. To exercise any of these rights, please contact us.
G. The legal basis for processing your personal information is:
i. You have given us consent by agreeing to abide by our Privacy Policy and Terms of Service and continuing to access the Services; and
ii. Processing is necessary in order for us to comply with legal obligations.
Children’s Online Privacy Protection Act
The Services are intended for general audiences and is not directed to children under 13 years old. We do not target this Services to children under 13, and we do not intentionally collect any information from users under 13. If you become aware that your child has used the Services, and we may have personal information about a user under 13, please contact us at info@poppyseedhealth.com, so we may delete the information.
Cookies
Cookies are small bits of electronic information that a website or application sends to your browser and are stored on your hard drive. We use cookies to identify users, keep the Services secure, and improve the Services’ performance. Cookies are not required to browse our Services and may be disabled or deleted. Third parties may employ cookies on the Services in order to better perform their services. We have no control over third-party cookies, and therefore, disclaim any and all liability related to third-party cookies.
Changes and Updates to Privacy Policy
This Privacy Policy may be revised periodically, and this will be reflected by the date above. Please revisit this page to stay aware of any changes. Your continued use of the Services constitutes your agreement to this Privacy Policy and any future revisions.
Contact Information
If you have any questions or concerns about this Privacy Policy, please email us at info@poppyseedhealth.com.